1) Investimore Terms of Service
Terms of Service (Investimore)
These Terms of Service ("Terms") govern your access to and use of Investimore’s websites, apps, and related services (collectively, the "Service").
If you do not agree to these Terms, do not use the Service.
1. Who we are
The Service is provided by Investimore AB (org.nr 559492-4119) ("Investimore", "we", "us", "our").
Registered address: Skeppargatan 7, 114 52 Stockholm, Sweden
Contact: hello@investimore.com
2. Eligibility and account basics
2.1 Minimum age
You must be at least 18 years old and able to enter into a legally binding agreement to use the Service.
2.2 Account registration
When you create an account, you agree to:
- provide accurate information;
- keep your information up to date; and
- keep your login credentials secure.
You are responsible for all activity that occurs under your account unless you notify us promptly of unauthorised access.
2.3 One person, one account
Unless we approve otherwise, you may maintain one personal account. We may allow additional accounts (e.g., for an organisation) as described below.
2.4 Where use is prohibited
You may not use the Service where doing so would violate applicable law. We may restrict or refuse access in certain locations or to certain users where required for legal, compliance, or risk reasons.
3. Account types and organisation accounts
3.1 Personal accounts
A personal account is an account created and used by an individual.
3.2 Organisation accounts (company/fund upgrade)
The Service may allow you to “upgrade” or transition a personal account into an organisation account (e.g., a company or fund profile) (an "Organisation Account").
If you create or administer an Organisation Account, you represent that:
- you have authority to bind that organisation to these Terms; and
- the information you provide about the organisation (including beneficial ownership information where requested) is accurate.
An Organisation Account may have additional settings, visibility, and responsibilities.
4. What the Service is (and is not)
4.1 Social networking and messaging
Investimore provides digital tools intended to help connect entrepreneurs, ideas, and investors. Features may include profiles, content feeds (posts/comments), messaging, search and matching, pitch deck uploads, and analytics/insights.
4.2 Service changes and availability
The Service may change as we iterate before and after launch. Some functionality may be beta, invite-only, limited, or changed/removed. We do not guarantee uninterrupted availability.
4.3 Not a broker, not a transaction platform (today)
Investimore is currently a social and networking platform. We do not execute securities transactions, handle custody, or facilitate in-app investing transactions at this time.
If we later introduce transaction features, they will be governed by separate terms and may be provided by regulated third parties.
4.4 No investment advice
Investimore does not provide investment, legal, tax, or accounting advice. Any content on the Service (including profiles, posts, project pages, messages, rankings, or “matches”) is provided for informational purposes only and is not a personal recommendation.
You are solely responsible for your due diligence and decisions to invest, fundraise, partner, hire, or transact.
4.5 No guarantee of outcomes
We do not guarantee introductions, responses, matches, fundraising outcomes, investor interest, or any business result.
5. Verification requirements (Veriff) and access gating
5.1 Verified vs unverified access
You can typically create an account and view content with an unverified account.
To access interactive features (for example, posting, commenting, liking, messaging, uploading files/pitch decks, or similar actions), you must complete identity verification ("Verification") through our verification provider(s) (currently Veriff) and maintain a good standing status (a "Verified Account").
We may change which actions require Verification.
5.2 Verification provider and your responsibilities
Verification is provided via third-party services. You agree to:
- provide accurate documents and information requested during Verification; and
- keep such information up to date.
Verification status is a compliance/trust outcome only. It is not an endorsement, guarantee, recommendation, or assurance of legitimacy.
5.3 Restrictions and review
We may delay, restrict, or refuse access to features where:
- Verification fails or cannot be completed;
- we detect suspected fraud, misuse, or policy violations; or
- we must do so to comply with law or to protect users and the Service.
Where required by law, or where appropriate, we will provide an explanation and an appeal path (see Section 10 and the Community Guidelines & Content Moderation Policy).
6. Subscriptions and paid features
We may offer paid subscriptions or premium features ("Paid Features"). Paid Features may be sold:
- directly by us (e.g., via a web checkout/payment processor), and/or
- via platform providers (e.g., Apple App Store / Google Play).
6.1 Pricing, renewal, and billing
If your subscription is recurring, it will renew automatically unless cancelled before the renewal date. Pricing, renewal periods, and included features will be shown at purchase.
6.2 Platform/provider terms
If you purchase via Apple or Google, your purchase is also governed by their terms, and billing/cancellation may need to be handled through your app store account settings.
If you purchase directly from us, payments will be handled by a third-party payment processor. Their terms may apply in addition to ours.
6.3 Cancellation
You can cancel at any time:
- via in-app store settings (for App Store/Google Play purchases), or
- via the Service (for direct purchases, if we provide cancellation controls).
Cancellation stops renewal. You typically keep access until the end of the current billing period unless otherwise stated at purchase.
6.4 Consumer withdrawal rights (EEA/UK consumers)
If you are a consumer in the EEA/UK and you purchase Paid Features directly from us online, you may have a 14-day right of withdrawal under mandatory consumer law.
Because Paid Features are digital services that usually start immediately, you may be asked at checkout to request immediate performance during the withdrawal period and acknowledge that you may lose the right to withdraw (or that you may owe a proportionate amount for the portion provided), as permitted by applicable law.
If you purchase via Apple/Google, withdrawal/refund handling is generally governed by that platform’s rules.
Nothing in these Terms limits mandatory consumer rights.
6.5 Changes to Paid Features
We may change or discontinue Paid Features. If changes materially disadvantage you, we will provide notice and, where required, offer options such as cancellation effective at the end of your billing period.
7. Your content, pitch decks, and user-to-user sharing
7.1 Your responsibility
You are responsible for the content you submit, upload, transmit, or share through the Service ("User Content"), including posts, comments, messages, files (such as pitch decks), profile info, and project info.
You represent that you have all rights necessary to provide User Content and that it does not violate law or these Terms.
7.2 Confidentiality is not guaranteed between users
The Service may allow users to share non-public materials (e.g., pitch decks, business plans, financial information) ("Shared Materials"). These Terms do not create an NDA between users.
If you need NDA protection, you must execute it directly with the other party before sharing sensitive information.
7.3 Limited-purpose use of Shared Materials
You may use another user’s Shared Materials only to evaluate or pursue a potential relationship with that user (such as investment, partnership, hiring, or a transaction). You must not copy, distribute, sell, publish, scrape, reverse engineer, or otherwise exploit Shared Materials without the owner’s permission.
7.4 Safety and trust processing
To operate and protect the Service, we may process User Content and Shared Materials for trust & safety purposes (for example, spam/fraud detection, abuse prevention, and responding to reports), as described in our Privacy Notice.
8. Licences and intellectual property
8.1 Our IP
The Service, including software, design, and branding, is owned by Investimore or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer the Service except as permitted by law.
8.2 Licence you grant to us (User Content)
You retain ownership of your User Content. You grant Investimore a non-exclusive, worldwide, royalty-free, sublicensable (to our service providers), and transferable licence to host, store, reproduce, modify (for formatting), display, distribute, and otherwise process your User Content solely to operate, provide, secure, and improve the Service, and to make your content available to other users as you direct through your settings and use of the Service.
This licence ends when your User Content is deleted from our systems, except where content has been shared with others and they have retained it (e.g., a message recipient), or where we must retain content for legal, security, or dispute reasons.
8.3 Feedback
If you provide suggestions or feedback, you grant us the right to use it without restriction or compensation.
9. Prohibited conduct
You agree not to misuse the Service. You must not:
- engage in fraud, scams, impersonation, or deceptive conduct;
- post illegal content or content that violates others’ rights (including IP);
- harass, abuse, threaten, or discriminate against others;
- promote money laundering, terrorist financing, or other unlawful activity;
- scrape, crawl, or harvest data at scale;
- reverse engineer, bypass access controls, or probe vulnerabilities;
- use automated means to create accounts or interact with the Service without our permission;
- interfere with or disrupt the Service.
We may take action for violations as described in Section 10.
10. Content moderation, reporting, and enforcement
Our rules for what is allowed are described in the Community Guidelines & Content Moderation Policy (the "Guidelines"), which are incorporated into these Terms by reference.
10.1 Reporting content and users
You can report content and users through in-app reporting tools and/or by contacting hello@investimore.com.
Reports may include spam, harassment, impersonation, scams/fraud, illegal content, or other harmful content.
10.2 How we moderate
We use a combination of user reports, automated detection/signals, and human review to enforce these Terms and the Guidelines.
10.3 Actions we may take
If we believe content or behaviour violates these Terms or the Guidelines (or creates safety/legal risk), we may:
- remove or restrict visibility of content;
- temporarily limit account features (including messaging/posting);
- suspend or terminate an account;
- lock or restrict a project/profile; and/or
- take other protective actions.
10.4 Notice and statement of reasons
Where appropriate and required by law, we will provide a notice explaining what action we took, why we took it (rule/legal basis), the impact of the action, and how to appeal.
10.5 Appeals
We provide an in-app appeal mechanism (and may also accept appeals by email) for moderation decisions as described in the Guidelines.
11. Third-party services and links
The Service may rely on third-party services (e.g., cloud hosting, verification, push notifications, payments). Outages or changes in those services may affect availability. We are not responsible for third-party services not under our control.
12. Disclaimers
To the maximum extent permitted by law:
- The Service is provided “as is” and “as available.”
- We do not warrant uninterrupted or error-free operation.
- We disclaim implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
Nothing in these Terms excludes warranties or rights that cannot be excluded under mandatory consumer law.
13. Limitation of liability
13.1 Mandatory carve-outs
Nothing in these Terms limits or excludes liability where doing so is not permitted by law, including (where applicable) liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or wilful misconduct (and, where applicable, gross negligence).
13.2 Consumers
If you are a consumer, we are liable to you only for foreseeable loss and damage caused by our breach of these Terms, subject to mandatory law.
13.3 Business users
If you use the Service on behalf of a business (including via an Organisation Account), then to the maximum extent permitted by law:
- we are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits/data/opportunity; and
- our total liability for all claims arising out of or related to the Service is limited to the amount paid by you to Investimore for Paid Features in the 12 months preceding the event giving rise to the claim.
If you have paid nothing, our total liability is limited to EUR 100 (or the equivalent in SEK) for business users, except for the mandatory carve-outs above.
14. Indemnity (primarily for business use)
If you use the Service as a business user, you agree to indemnify and hold harmless Investimore and its affiliates, officers, directors, employees, and agents from and against claims arising from your User Content, your misuse of the Service, or your breach of these Terms or the Guidelines.
If you are a consumer, this indemnity applies only to the extent permitted by mandatory law.
15. Termination
You may stop using the Service at any time. You may request account deletion through in-app settings (where available) or by contacting us.
We may suspend or terminate your access for violations, legal risk, security concerns, or misuse, and will provide notice and an appeal path where required/appropriate.
16. Changes to these Terms
We may update these Terms. If a change is material, we will provide notice (for example, in-app and/or by email) before the change takes effect, except where urgent changes are needed for legal, security, or safety reasons.
Your continued use of the Service after the effective date means you accept the updated Terms.
17. Governing law and disputes
These Terms are governed by the laws of Sweden, except where mandatory consumer law requires otherwise.
17.1 Consumers
If you are a consumer domiciled in the EEA/UK, you may benefit from mandatory protections of your local consumer law and may be able to bring claims in your local courts as required by law.
17.2 Business users
If you are a business user, any dispute arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the Swedish general courts, with Stockholm District Court (Stockholms tingsrätt) as the court of first instance.
18. Miscellaneous
- Severability: If any provision is invalid or unenforceable, the remainder remains in effect.
- Assignment: We may assign these Terms in connection with a merger, acquisition, reorganisation, or asset sale.
- Entire agreement: These Terms, the Guidelines, and the referenced notices form the entire agreement regarding the Service.
- Force majeure: We are not liable for failure or delay due to events outside our reasonable control.
- Notices: We may provide notices via in-app notifications, email, or other reasonable means. Legal notices to us should be sent to hello@investimore.com.
19. Contact and legal points of contact
- User support / legal: hello@investimore.com
- DSA contact (users and authorities): hello@investimore.com (write “DSA” in the subject)
- Languages accepted: English or Swedish